Hubby’s ASUS tablet has become the grandkid’s game machine. And repeated game downloads and deletions have slowed it to a crawl. Time to clean it up – or so I thought. To speed things along, I decided to erase all data and do a factory reset. This has worked well on two Samsung tablets, ASUS can’t be too different. Or so I thought.
When I gave up, I took it to ARN Network Computer at 4273 S. 144th. I picked it up 10 days later, at $0 charge, and exactly as I had left it.
Two messages stop tablet function — 1. “Unfortunately, Google Play services has stopped” and 2. “Unfortunately, the process com.google.process.gapps has stopped.” I have tried the majority of the ideas offered by doing a Google search on both problems.
It has been reset numerous times, started with and without an email account but nothing I have tried or the young guys at ARN tried has solved the problem. Oh – and ‘Play Store’ no longer functions – just a blank screen. [Makes doing any updates pretty impossible!]